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Description
AnswerPhone’s expert contact center based in the USA is ready to cater to your messaging requirements even when you’re unavailable. You have the option to promote our local phone number or forward your existing calls to us, allowing you to maintain a connection with your clients around the clock. Our extensive range of services includes Telephone Answering, Texting, Email, Chat, and Appointment Setting. By utilizing our services, you can prevent lost calls, recover previously missed hot leads, and enhance your profits. There is significant value in the calls you capture! Ensuring that all your calls are answered by a person rather than a machine can greatly improve your business’s profitability and customer satisfaction. Many individuals tend to hang up when faced with automated responses; however, by providing them with the opportunity to engage with your business, you can increase your chances of success! Give AnswerPhone a try, and not only will your clients be pleasantly surprised, but you’ll also appreciate the exceptional customer service we deliver. We’re here to respond to your calls and represent you when you're unable to do so. Additionally, our commitment to excellence ensures that your business remains responsive and reliable at all times.
Description
Introducing a straightforward and user-friendly telephone answering service that allows you to manage your work phone directly, while forwarding messages to you without interruption. Business partners often prefer that calls be answered by company representatives rather than outsiders, which can lead to challenges in acceptance if an external service is utilized. Given that the company is still in its early stages, it may be more beneficial to handle communications internally for the time being. With the operator managing all incoming calls for your business or office, you will receive timely notifications via chat or email. The service can be activated on the same day through a quick online setup that takes approximately five minutes. Once you redirect your calls, the operator will promptly begin responding to inquiries. The system is versatile, offering multiple notification options for incoming calls, and if you choose chat notifications, it facilitates seamless communication among team members. You also have the ability to review call history using your PC or smartphone, adjust phone settings, and complete payments online. Additionally, you can modify the notification preferences and include mentions based on the selected destination, ensuring efficient communication tailored to your needs. This flexibility allows for a streamlined process that keeps your business operations running smoothly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerPhone
Country
United States
Website
abetteranswer.net
Vendor Details
Company Name
Unieke Software Solutions
Founded
2015
Country
United Kingdom
Website
www.fondesk.jp/
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics