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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Description

Greeter serves as a cloud-based virtual reception solution and communication platform tailored for small to midsize enterprises and local organizations. This innovative tool empowers businesses to manage incoming calls outside of regular working hours, monitor and document unanswered calls, alert teams about new customer inquiries, and efficiently direct callers to the right departments. The platform boasts an array of customizable greetings, tools for lead management, an integrated mini CRM, and functionalities for gathering surveys and feedback, alongside call-response tracking and options for notifications via WhatsApp and SMS. Companies can leverage Greeter to reconnect with missed calls, assist customer queries, and ensure ongoing communication with clients regardless of business hours. Additionally, the platform offers features like click-to-call recovery, alignment with regional phone numbers, a multitenant IVR system, promotional campaign management, consent collection, and loyalty program integration, making it a comprehensive solution for enhancing customer engagement and satisfaction. With its versatile offerings, Greeter stands out as an essential asset for businesses aiming to improve their customer service experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Apple Calendar Yes 
ConnectWise PSA Yes 
Constant Contact Yes 
Field Promax Yes 
FranConnect Yes 
Freshdesk Yes 
Google Yes 
Google Analytics Yes 
Google Sheets Yes 
HubSpot Customer Platform Yes 
HubSpot Sales Hub Yes 
Jobber Yes 
Mailchimp Yes 
QuickBooks Online Yes 
Salesforce Yes 
Thryv Yes 
Trello Yes 
WhatsApp No 
Zendesk Yes 

Integrations

Apple Calendar No 
ConnectWise PSA No 
Constant Contact No 
Field Promax No 
FranConnect No 
Freshdesk No 
Google No 
Google Analytics No 
Google Sheets No 
HubSpot Customer Platform No 
HubSpot Sales Hub No 
Jobber No 
Mailchimp No 
QuickBooks Online No 
Salesforce No 
Thryv No 
Trello No 
WhatsApp Yes 
Zendesk No 

Pricing Details

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AnswerForce

Country

United States

Website

www.answerforce.com

Vendor Details

Company Name

Elision Technologies Pvt Ltd

Founded

2007

Country

India

Website

www.elisiontec.com/products/greeter/

Product Features

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

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