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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.

Description

For over 46 years, businesses have relied on JAM for their call handling needs. With a remarkable number of 5-star reviews, outpacing any other answering service in the UK by threefold, JAM offers a dedicated team of professional PAs available around the clock, every day of the year. The services provided are tailored to meet individual business requirements, including call transfers, order processing, and appointment scheduling. This solution allows companies to enhance their professional image without incurring the expenses associated with maintaining a physical office. Additional services like mail forwarding, access to meeting rooms, and registered addresses are offered at highly competitive rates. Whether your clients require support outside of regular hours or you need urgent assistance from an engineer, our team is prepared to handle essential tasks efficiently. You deserve more than just standard service; choose JAM, where building meaningful relationships with clients is our priority. We take great pride in the positive feedback and testimonials we receive, reflecting our commitment to excellence. Ultimately, partnering with JAM means ensuring that your business's unique needs are met with the highest level of care and professionalism.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Salesforce Yes 
ServiceNow Yes 
TimeTap Yes 
Zendesk Yes 
Zoho CRM Yes 
tldraw No 

Integrations

Freshdesk No 
Salesforce No 
ServiceNow No 
TimeTap No 
Zendesk No 
Zoho CRM No 
tldraw Yes 

Pricing Details

$30 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AnswerFirst

Country

United States

Website

answerfirst.com/virtual-receptionist/

Vendor Details

Company Name

JAM

Country

United Kigndom

Website

www.jam.co.uk

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