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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.

Description

Features. The Ring All feature allows you to receive calls on several telephone numbers at the same time. But what exactly is the Ring All telephone feature? It is a service that enables simultaneous ringing on multiple numbers when a call comes in, ensuring that the first person to answer gets the call. This feature can ring up to five different numbers at once! How does it function? You can select a telephone number of your choice for receiving calls by using our search tool, which provides access to both toll-free and local numbers. Once you've chosen your preferred number, simply indicate where you want incoming calls directed. When someone calls, we will seamlessly forward it to the designated numbers you have entered—it's straightforward! Don't let potential business slip away simply because you’re busy or unable to pick up; with Ring All, several numbers will ring, allowing anyone on your team to answer inquiries. If you're unavailable to take calls, you can easily configure a business hours feature with Ring All, ensuring that calls are only forwarded during specified times. This way, you can manage your availability while still being reachable when it counts!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$19 per user, per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerFirst

Country

United States

Website

answerfirst.com/virtual-receptionist/

Vendor Details

Company Name

CallGecko

Founded

2020

Country

United States

Website

callgecko.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

Davinci Reviews

Davinci

Davinci Virtual Office Solutions