Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.
Description
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Our mission is to create an ecosystem where the best of people and technology work together to turn a one-time customer into a lifelong client.
Our Services Include, But Are Not Limited To:
- Customer support (Front desk, Tier 1)
- Technical support (Tier 1-3)
- Social media customer service
- CX services
- AI-powered support teams
- System setup and Integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
- Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually. We are all diverse, but we have one goal – to support people. We support. You grow.
API Access
Has API
API Access
Has API
Integrations
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
Insightly
Keap
QuickBooks Online
Salesforce
Integrations
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
Insightly
Keap
QuickBooks Online
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1000
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerConnect
Country
United States
Website
www.answerconnect.com
Vendor Details
Company Name
SupportYourApp
Founded
2010
Country
United States
Website
supportyourapp.com/