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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Freshsales Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Salesforce Yes 
Setmore Yes 
Zoho CRM Yes 
Agile CRM No 
BigCommerce No 
Clio No 
Etsy No 
Google Calendar No 
Google Sheets Yes 
Mindbody No 
NetHunt CRM No 
Shift4Shop No 
Skype Yes 
WooCommerce No 
improveit! 360 Yes 

Integrations

Freshsales Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Salesforce Yes 
Setmore Yes 
Zoho CRM Yes 
Agile CRM Yes 
BigCommerce Yes 
Clio Yes 
Etsy Yes 
Google Calendar Yes 
Google Sheets No 
Mindbody Yes 
NetHunt CRM Yes 
Shift4Shop Yes 
Skype No 
WooCommerce Yes 
improveit! 360 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AnswerConnect

Country

United States

Website

www.answerconnect.com

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Alternatives

Alternatives