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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Description

Our live receptionists are bright, approachable, and always ready to assist you whenever you need our services. Callers appreciate speaking with a real person who delivers a personal touch that sets your business apart. We ensure that every call is answered promptly, 24/7/365, to enhance your customers' experience. At MAP Communications, we offer an array of customizable plans, allowing you to select the ideal virtual receptionist service tailored to your needs. As competition grows in your industry, it becomes essential to keep your customers satisfied and seize new business opportunities while maintaining a professional image. This is precisely where our dedicated team of MAP Communications live virtual phone receptionists steps in to simplify your workload and contribute to your organization's success. Our mission is to elevate your customer service, create a professional brand identity for your phone interactions, and help boost your sales leads, ultimately fostering long-term relationships with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Setmore Yes 
Calendly No 
Constant Contact Yes 
FranConnect Yes 
Freshsales Yes 
Google Analytics Yes 
Google Calendar No 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Keap Yes 
Salesforce Yes 
ServiceMinder Yes 
Skype Yes 
Slack Yes 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Setmore Yes 
Calendly Yes 
Constant Contact No 
FranConnect No 
Freshsales No 
Google Analytics No 
Google Calendar Yes 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
Insightly No 
Keap No 
Salesforce No 
ServiceMinder No 
Skype No 
Slack No 
Zapier No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$43 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AnswerConnect

Country

United States

Website

www.answerconnect.com

Vendor Details

Company Name

MAP Communications

Founded

1991

Country

United States

Website

www.mapcommunications.com/services/virtual-receptionist-services/

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