Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira Service Management
RadiantOne

Integrations

Jira Service Management
RadiantOne

Pricing Details

$19.95 per month
Free Trial
Free Version

Pricing Details

$10 one-time payment
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Alpha Media

Country

United States

Website

www.alphamedia.net/products/ac/v20/index.htm

Vendor Details

Company Name

Appfire

Founded

2005

Country

United States

Website

appfire.com/products/chat-for-jira-service-management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

CareColl Reviews

CareColl

Intellial Solutions

Alternatives

Fondesk Reviews

Fondesk

Unieke Software Solutions
LiveSupporti Reviews

LiveSupporti

LiveSupporti.com
GotLiveChat Reviews

GotLiveChat

GotLiveChat.com