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features
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support

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Description

Position your brand as the leading authority in your field by offering exceptional customer service at every interaction through Ansafone Contact Centers. Your clientele warrants a top-tier customer experience that Ansafone provides with its award-winning, industry-acclaimed, and unmatched service quality. Are you in search of an outbound call center that can assist in achieving your organizational objectives, boosting sales, reducing costs, and facilitating business growth? An outbound BPO service is essential in this pursuit. Ansafone integrates seamlessly into your enterprise, delivering the same award-winning, industry-acclaimed customer service that both you and your clients expect. Backed by 50 years of experience in the contact center industry, we possess the expertise and advanced technology necessary to fulfill your needs. Our process begins with gaining a thorough understanding of your business, leading to a tailored solution that consistently meets your expectations. At Ansafone, our commitment to achieving single-call resolution for every customer interaction drives our efforts consistently. With our focus on quality and client satisfaction, we ensure that your customers receive the highest level of service with every engagement.

Description

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Integrations

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ansafone

Founded

1970

Country

United States

Website

ansafone.com

Vendor Details

Company Name

AnswerConnect

Country

United States

Website

www.answerconnect.com

Product Features

Alternatives

Alternatives