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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Anfactor is an automated customer support system powered by Artificial Intelligence and Machine Learning that addresses customer inquiries around the clock without the need for human involvement. It takes the initiative to start conversations with your website visitors, allowing you to keep track of User Sentiment, query volume, geographical data, response times, and unique visitor counts in real-time, ensuring you are available when your visitors require assistance the most. By utilizing this automated system, businesses can significantly cut their operational costs by up to 90%, eliminating the necessity to employ full-time staff for customer support. If you're looking to streamline your customer service experience through Automated Responses and gain real-time analytical insights while slashing your support expenses, Anfactor is an excellent option for you. Additionally, Anfactor AI serves as a customizable branded tool designed to enhance user interactions, providing smart support for business customers 24/7, much like a human would. With its unique features, Anfactor not only improves efficiency but also elevates customer satisfaction by ensuring timely and relevant assistance.

Description

Our intelligent chatbots are crafted to comprehend customer concerns and deliver precise, customized answers promptly. By utilizing AI-powered chatbots, businesses can offer round-the-clock automated customer assistance, significantly shortening response times. These chatbots are adept at identifying customer problems and delivering bespoke solutions to inquiries in real time. Harnessing AI technology allows for immediate insights into customer service workflows, ultimately enhancing customer satisfaction levels. Additionally, customers always have the option to request human support, allowing seamless transitions to live agents when the chatbot's assistance falls short, ensuring a comprehensive support experience. This combination of AI and human interaction creates a robust customer service strategy that can adapt to various needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$24.99 per month
Free Trial
Free Version

Pricing Details

$24 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Anfactor

Founded

2019

Country

Australia

Website

anfactor.com

Vendor Details

Company Name

ResolveAI

Website

resolveai.co

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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