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Description
Anfactor is an automated customer support system powered by Artificial Intelligence and Machine Learning that addresses customer inquiries around the clock without the need for human involvement. It takes the initiative to start conversations with your website visitors, allowing you to keep track of User Sentiment, query volume, geographical data, response times, and unique visitor counts in real-time, ensuring you are available when your visitors require assistance the most. By utilizing this automated system, businesses can significantly cut their operational costs by up to 90%, eliminating the necessity to employ full-time staff for customer support. If you're looking to streamline your customer service experience through Automated Responses and gain real-time analytical insights while slashing your support expenses, Anfactor is an excellent option for you. Additionally, Anfactor AI serves as a customizable branded tool designed to enhance user interactions, providing smart support for business customers 24/7, much like a human would. With its unique features, Anfactor not only improves efficiency but also elevates customer satisfaction by ensuring timely and relevant assistance.
Description
Chatbots and voicebots facilitate the entire purchasing journey for clients, effectively managing promotions and personalizing products and services. They provide prompt responses to customer inquiries and are accessible around the clock, whether on websites or through messaging and mobile applications. These tools can host contests, lotteries, and quizzes, enhancing user interaction. Thanks to a user-friendly admin panel, creating new and impactful customer engagement activities is a breeze. Additionally, chatbots and voicebots connect with databases to collect information and streamline the profiling of job candidates, which significantly accelerates the recruitment process by simplifying both CV collection and final selection. Businesses such as hotel chains and fitness centers can oversee various chatbot scenarios using a single centralized admin panel. By investing in automated communication technologies, companies can enjoy reduced maintenance expenses, simplified content management, and more efficient updates, leading to improved overall operational efficiency. This level of automation not only saves time but also enhances customer satisfaction and engagement.
API Access
Has API
API Access
Has API
Integrations
Dialogflow
Facebook Messenger
Freshsales
Google
Google Calendar
Google Hangouts
HubSpot CRM
HubSpot Customer Platform
Jira
LiveChat
Integrations
Dialogflow
Facebook Messenger
Freshsales
Google
Google Calendar
Google Hangouts
HubSpot CRM
HubSpot Customer Platform
Jira
LiveChat
Pricing Details
$24.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Anfactor
Founded
2019
Country
Australia
Website
anfactor.com
Vendor Details
Company Name
KODA Bots
Country
Poland
Website
kodabots.com/en/
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant