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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Identify bugs and user experience problems through your evaluations, receive immediate Slack notifications for various feedback topics, and leverage natural language processing to examine over 65 customer feedback sources. Bugs highlighted in customer feedback are discovered promptly. Anecdote diligently monitors your customer insights from a multitude of sources, including App Store reviews and customer support messages, always on the lookout for any bug mentions. Our unique natural language processing system ensures the most precise grouping of customer feedback, backed by secure on-premises processing to protect customer information. Activate real-time alerts for crucial customer feedback findings and anecdotes that are sent directly to your Slack channels or team emails. Just set your desired frequency and keywords. Our powerful search functionality combs through all customer feedback, from support inquiries to reviews, to pinpoint exactly what you need. This approach is ideal for conducting product research and validating your assumptions, ensuring you stay ahead in understanding customer sentiments and experiences. With these tools, you can transform feedback into actionable insights efficiently.

Description

Two Cents is an online feedback management tool that integrates a widget onto websites using a simple script tag. This enables visitors to report bugs, share ideas, ask questions, rate their experience, or provide answers to page-specific inquiries. The platform features a web inbox that categorizes messages based on details like page, browser, device type, screen resolution, and language, with bug reports often including console errors and accompanying screenshots. Teams have the capability to review and keep track of user submissions, with the option to export the collected responses in CSV or JSON formats. Users can personalize the widget by adjusting its color scheme, theme, font style, and button text. The tool supports multiple languages, including English, French, Dutch, German, and Spanish. In addition to email notifications, Pro users benefit from instant alerts via Slack and Discord. The complimentary plan allows for one website and up to 25 messages per month, while the paid options accommodate more sites and higher message limits. Designed for website owners, creators, UX researchers, and agencies, Two Cents facilitates the collection of direct feedback from visitors, making it an invaluable resource for improving user experience. Ultimately, this tool empowers teams to actively engage with their audience and enhance their online offerings based on real user input.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Slack Yes 
App Store Yes 
Discord No 
Elasticsearch Yes 
Facebook Yes 
Freshdesk Yes 
G2 Yes 
Gmail Yes 
Google Play Yes 
Google Sheets Yes 
Looker Yes 
Medallia Yes 
Mixpanel Yes 
Qualaroo Yes 
Reddit Yes 
Salesforce Yes 
Tripadvisor Yes 
Trustpilot Yes 
Typeform Yes 
X (Twitter) Yes 

Integrations

Slack Yes 
App Store No 
Discord Yes 
Elasticsearch No 
Facebook No 
Freshdesk No 
G2 No 
Gmail No 
Google Play No 
Google Sheets No 
Looker No 
Medallia No 
Mixpanel No 
Qualaroo No 
Reddit No 
Salesforce No 
Tripadvisor No 
Trustpilot No 
Typeform No 
X (Twitter) No 

Pricing Details

$499 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Anecdote

Website

www.anecdoteai.com

Vendor Details

Company Name

M: Digital

Founded

2018

Country

Belgium

Website

twocentsbox.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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