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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Analytics 365 serves as a comprehensive workplace analytics and reporting tool tailored for Microsoft Teams, offering organizations valuable insights into collaboration, communication, and user engagement throughout their digital workspace. With its extensive range of readily available dashboards and reports, it provides real-time data that enables businesses to monitor and enhance their performance during meetings, chats, teams, and channels. This solution not only allows organizations to identify patterns and trends in capacity, sentiment, network quality, and interactions among teams and users but also aids in optimizing service levels and improving customer relations. By gathering and scrutinizing communication data, Analytics 365 reveals workplace habits that can drive productivity and efficiency. Furthermore, it features insights into employee wellbeing, presenting a holistic view of digital interactions, including aspects like meeting lengths and chat behaviors, thus fostering a healthier work environment. Ultimately, this tool empowers companies to make informed decisions that can lead to sustainable growth and enhanced collaboration.

Description

Sprinklr Insights is a robust, AI-driven platform designed for enterprises, focusing on consumer and customer intelligence by consolidating data from over 30 digital and social media channels, along with numerous media outlets and websites into a cohesive, real-time system. This empowers organizations to convert unstructured conversations and feedback into meaningful intelligence, eliminating the noise. It effectively gathers the voice of the customer, tracks brand mentions, performs competitor analysis, detects potential crises, collects product feedback, identifies audience preferences, and monitors market trends all in one centralized location. Additionally, it offers contextual sentiment analysis, theme identification, anomaly detection, and predictive insights that enhance strategic decision-making across various teams. The platform's integrated AI functionalities process billions of past and current interactions to reveal emerging trends and shifts in sentiment, deliver actionable insights, and provide automated summaries or recommendations. Ultimately, Sprinklr Insights equips businesses with the tools necessary to stay ahead in an ever-evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Discord
Facebook
Mailchimp
Microsoft 365
Microsoft Azure
Microsoft Teams
Oracle Cloud Infrastructure
Salesforce
Slack
Snapchat
Tableau
TikTok
Tumblr
Twilio
Twitch
Vimeo
WhatsApp
WordPress
X (Twitter)
YouTube

Integrations

Discord
Facebook
Mailchimp
Microsoft 365
Microsoft Azure
Microsoft Teams
Oracle Cloud Infrastructure
Salesforce
Slack
Snapchat
Tableau
TikTok
Tumblr
Twilio
Twitch
Vimeo
WhatsApp
WordPress
X (Twitter)
YouTube

Pricing Details

$2.80 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Analytics 365

Country

United Kingdom

Website

www.analytics-365.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/consumer-intelligence/

Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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