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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

ONIS Digital Architect (ODA) serves as a transformative digital operations management platform that redefines the dynamics between service providers and their clients by turning conventional service delivery into a productized experience. It revolutionizes the design, onboarding, consumption, monetization, and governance of digital services through a flexible, no-code/low-code microservices architecture. By streamlining the service delivery process, ODA significantly lessens both costs and complexities associated with digital transformation, service virtualization, and cloud migration, while also accelerating the time to value through the productization of the digital service lifecycle. As technology organizations strive to keep pace with the rapid demands of the business landscape, the urgency for digital transformation and the modernization of traditional service delivery methods has never been more pronounced. This shift not only enhances operational efficiency but also fosters stronger customer relationships, paving the way for innovative solutions in an increasingly competitive environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Elemental
CereTax
IBM Cloud
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Netcracker
Oracle Siebel CRM
Salesforce
Soft-ex
TEOCO SmartHub Analytics
TechSee
VMware Cloud
viisights

Integrations

AWS Elemental
CereTax
IBM Cloud
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Netcracker
Oracle Siebel CRM
Salesforce
Soft-ex
TEOCO SmartHub Analytics
TechSee
VMware Cloud
viisights

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

Onis Solutions

Founded

2010

Country

United States

Website

www.onissolutions.com/onis-digital-architect

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

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