Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Amazon WorkSpaces is a secure and managed Desktop-as-a-Service (DaaS) offering that allows users to quickly set up either Windows or Linux desktops within minutes, enabling rapid scalability to provide thousands of desktops for employees around the world. This service operates on a flexible payment model, allowing users to choose between monthly or hourly rates for the WorkSpaces they deploy, leading to cost savings when compared to conventional desktop setups and on-premises Virtual Desktop Infrastructure (VDI) options. By utilizing Amazon WorkSpaces, organizations can remove the challenges associated with managing hardware, operating system versions, patches, and VDI, thereby streamlining their desktop delivery strategies. Users benefit from a fast and responsive desktop experience that is accessible from any location, at any time, and on various supported devices. Moreover, Amazon WorkSpaces empowers contact center agents to operate from any location, ensuring they have a secure and user-friendly interface for their work. This flexibility not only enhances productivity but also contributes to a more adaptable workforce.
Description
Unlock the full capabilities of your workforce by leveraging top-tier collaboration tools from Microsoft and Cisco, seamlessly integrated with Evolve IP’s award-winning enterprise voice and communication services. Our customized Purpose-Built® solution is designed specifically for your organization, significantly enhancing employee productivity and fostering greater operational efficiency. With Evolve IP Desktop Services, including DaaS, RMM, ITaaS, and more, your team can work remotely while IT teams effortlessly manage, secure, and update devices and applications for all employees. Elevate your customer service experience with Evolve IP's renowned omnichannel contact center solution, which has been recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years, boasting the highest client recommendation score among all evaluated vendors. This tailored communications and contact center platform will be uniquely crafted to meet the specific needs of your business, ensuring a seamless and effective communication experience. By choosing Evolve IP, you're not just investing in technology; you're enhancing the overall performance and satisfaction of your entire organization.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS App Mesh
Yes
AWS Directory Service
Yes
Act!
No
Amazon Web Services (AWS)
Yes
FortiSandbox
Yes
GoldMine CRM
No
Google Contacts
No
Liquidware
Yes
Microsoft 365
No
Microsoft Teams
No
Integrations
AWS App Mesh
No
AWS Directory Service
No
Act!
Yes
Amazon Web Services (AWS)
No
FortiSandbox
No
GoldMine CRM
Yes
Google Contacts
Yes
Liquidware
No
Microsoft 365
Yes
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/workspaces/
Vendor Details
Company Name
Evolve IP
Founded
2011
Country
United States
Website
www.evolveip.net
Product Features
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Virtual Desktop (VDI)
Desktop-as-a-Service
Yes
Load Balancing
No
Multi-Device Support
Yes
Multi-Factor Authentication
Yes
Permissions / Access Controls
No
Self Service Portal
No
Third Party Integration
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Virtual Desktop (VDI)
Desktop-as-a-Service
No
Load Balancing
No
Multi-Device Support
No
Multi-Factor Authentication
No
Permissions / Access Controls
No
Self Service Portal
No
Third Party Integration
No