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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

Description

Step into the future of business and harness the power of efficiency and innovation with our groundbreaking AI-driven voicebot and chatbot solutions. Embrace a new way of communication that allows for both verbal and text interactions, enabling customers to communicate in a more natural manner. You can effortlessly issue commands to our bots using your voice and receive instant text-based replies. Elevate your business operations and connect with your customers in unprecedented ways. Our technology is designed to accurately interpret user intent and provide responses that are not only human-like but also contextually appropriate. This marks the dawn of a transformative period in customer service. By utilizing chatbots, businesses can streamline their processes, scale operations without hassle, and minimize the need for extra personnel, leading to more efficient and budget-friendly customer service solutions. Capable of managing a large volume of interactions, our service grows in tandem with your business aspirations. Whether you're checking flight schedules, movie times, branch locations, or current promotions, we simplify your search and enhance customer engagement. This innovative approach redefines the way businesses connect with their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
AWS AI Services
AWS Lambda
Amazon CloudWatch
Amazon DynamoDB
Facebook
HubSpot CRM
HubSpot Customer Platform
LINE
Marketo
Microsoft Dynamics 365
PubNub
QuickBooks Online Advanced
Quickwork
Rapport
Smart IVR
Stackreaction
UneeQ
XCALLY
Zendesk

Integrations

Facebook Messenger
AWS AI Services
AWS Lambda
Amazon CloudWatch
Amazon DynamoDB
Facebook
HubSpot CRM
HubSpot Customer Platform
LINE
Marketo
Microsoft Dynamics 365
PubNub
QuickBooks Online Advanced
Quickwork
Rapport
Smart IVR
Stackreaction
UneeQ
XCALLY
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/lex/

Vendor Details

Company Name

Amity Solutions

Founded

2012

Country

Thailand

Website

www.amitysolutions.com/amity-voice

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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