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Average Ratings 10 Ratings

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Description

Amazon Kendra is an exceptionally precise and user-friendly enterprise search solution driven by machine learning technology. It provides robust natural language search functionalities for your websites and applications, allowing users to effortlessly locate the information they require amidst the extensive content available within your organization. By utilizing natural language inquiries rather than merely basic keywords, you can obtain the information you seek, whether it be specific answers, frequently asked questions, or complete documents. This eliminates the frustration of navigating through lengthy lists of links in hopes of finding relevant information. Say farewell to information silos, as Kendra enables seamless integration of content from various sources such as file systems, SharePoint, intranet sites, and file sharing services into a unified location, facilitating swift searches for optimal answers. Over time, the accuracy of your search results improves, thanks to Kendra's machine learning algorithms, which adapt to understand and prioritize the most valuable results for your users. This continual enhancement ensures that users consistently receive the most relevant and useful information with every search query they perform.

Description

Guru transforms how teams access and trust information. As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work. It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching. With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft SharePoint Yes 
5X No 
Active Directory No 
AlexisHR No 
Deel No 
Freshservice No 
HubSpot CRM No 
LastPass No 
Microsoft Outlook No 
Notion No 
Okta No 
Paychex Flex No 
Rally Software No 
Re:amaze No 
Rippit No 
Salesforce Agentforce Service No 
SearchUnify No 
SpotDraft No 
Teamwork CRM No 
Wrike No 

Integrations

Microsoft SharePoint Yes 
5X Yes 
Active Directory Yes 
AlexisHR Yes 
Deel Yes 
Freshservice Yes 
HubSpot CRM Yes 
LastPass Yes 
Microsoft Outlook Yes 
Notion Yes 
Okta Yes 
Paychex Flex Yes 
Rally Software Yes 
Re:amaze Yes 
Rippit Yes 
Salesforce Agentforce Service Yes 
SearchUnify Yes 
SpotDraft Yes 
Teamwork CRM Yes 
Wrike Yes 

Pricing Details

$2.50 per hour
You can get started for free with the Amazon Kendra Developer Edition that provides free usage of up to 750 hours for the first 30 days.
Free Trial Yes 
Free Version No 

Pricing Details

$25
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/kendra/

Vendor Details

Company Name

Guru

Founded

2013

Country

United States

Website

www.getguru.com

Product Features

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search Yes 
Fuzzy Search Yes 
Indexing Yes 
Text Analytics Yes 
eDiscovery Yes 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs Yes 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar Yes 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management Yes 
Surveys & Feedback No 

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search Yes 
Fuzzy Search Yes 
Indexing Yes 
Text Analytics Yes 
eDiscovery No 

Internal Communications

App Integration Yes 
Blogs Yes 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Intranet

Activity / News Feed Yes 
Blogs Yes 
Calendar Management Yes 
Content Management Yes 
Discussions / Forums Yes 
Employee Directory Yes 
Knowledge Management Yes 
Policy Management Yes 
Search Yes 
Wiki Yes 

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Sales Enablement

Collaboration Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management Yes 
Proposal Management No 
Territory Management No 
Training Management Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access No 
Push Notifications Yes 
Search Yes 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing No 

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Alternatives

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