WebRezPro Reviews

WebRezPro

4.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 3 out of 5 stars
support 5 out of 5 stars

Description

HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.

Description

WebRezPro is a cloud property management system [PMS] that is rich in features and specifically designed for the hospitality industry. WebRezPro is trusted by lodging operators since 2003. It serves a wide variety of hospitality segments including inns, hotels and lodges, camps, hostels, cabins, campgrounds, campsites, cabins, hostels, vacation rentals, and hostels. WebRezPro is more than a reservation system. It allows property managers to manage their front desk, housekeeping and reservations through one interface.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Stay No 
Airbnb No 
Authorize.Net No 
Birdeye No 
BroadConnect Team-One No 
GuestCentric No 
Heartland Payment Processing No 
Lightspeed Retail No 
M3 Accounting Core No 
OfficeSuite UC No 
Ordyx No 
QuickBooks Online No 
Salesforce No 
Salesforce Experience Cloud No 
Shift4 No 
Squirrel POS No 
Twilio Flex No 
Worldline No 

Integrations

Agilysys Stay Yes 
Airbnb Yes 
Authorize.Net Yes 
Birdeye Yes 
BroadConnect Team-One Yes 
GuestCentric Yes 
Heartland Payment Processing Yes 
Lightspeed Retail Yes 
M3 Accounting Core Yes 
OfficeSuite UC Yes 
Ordyx Yes 
QuickBooks Online Yes 
Salesforce Yes 
Salesforce Experience Cloud Yes 
Shift4 Yes 
Squirrel POS Yes 
Twilio Flex Yes 
Worldline Yes 

Pricing Details

$3 per month
Free Trial No 
Free Version Yes 

Pricing Details

$96/month
$8/room/month. No setup fees. Payment processing + some integrations included.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amadeus Hospitality

Founded

1987

Country

United States

Website

www.amadeus-hospitality.com/service-optimization-software/hotsos/

Vendor Details

Company Name

WebRezPro Property Management System

Founded

1994

Country

Canada

Website

www.webrezpro.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management Yes 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Travel Management

Approval Workflow No 
Expense Reporting No 
Mobile Access No 
Policy Management No 
Profile Management No 
Reminders No 
Restriction Management No 
Travel Booking No 
Travel Planning No 

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