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Description
Amadeus' Guest Management System (GMS) serves as an all-encompassing platform that enables hotels to foster guest loyalty and encourage repeat visits via tailored communication and data-informed marketing automation strategies. This system includes a variety of features such as focused email marketing campaigns, management of guest profiles, and essential transactional communications, allowing hotels to connect with guests effectively at every stage of their experience. Additionally, GMS offers robust business intelligence reporting, an upgrade engine for room and package enhancements, as well as automated workflows designed to improve operational efficiency. By leveraging this innovative system, hotels can significantly enhance guest engagement, increase satisfaction levels, and elevate revenue through various upselling opportunities, ultimately leading to a more successful business model. Furthermore, the implementation of GMS can transform the way hotels interact with their clientele, ensuring a more personalized and rewarding experience for guests.
Description
Daylight PMS by Shiji is a next-generation cloud-based property management system created for hotel groups, independent hotels, resorts, and hospitality organizations. The platform centralizes hotel operations while providing a comprehensive view of guest interactions through its Single Guest Profile functionality. Staff can access guest preferences, stay history, and behavioral insights across multiple properties, helping deliver personalized and consistent experiences. Daylight PMS features automation tools, smart reporting, housekeeping management, meetings and events coordination, custom dashboards, and multi-property administration capabilities. Its universal search engine allows employees to locate information using identifiers such as names, phone numbers, passport details, and other guest records across the organization. The system is designed to eliminate the infrastructure and maintenance challenges associated with traditional on-premise property management software. Open APIs and built-in integrations enable hotels to connect Daylight PMS with a wide range of hospitality technologies and operational systems. The platform also offers mobile capabilities through Daylight PMS Move, supporting staff productivity and guest service beyond the front desk. By combining cloud-native architecture, centralized guest intelligence, and enterprise-scale hospitality management tools, Daylight PMS helps hotel operators improve efficiency and guest satisfaction across their portfolios.
API Access
Has API
API Access
Has API
Integrations
Astral Payments
For-Sight CRM
Goki
MVI
React Mobile
Runnr.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/guest-management-system/
Vendor Details
Company Name
Shiji Group
Founded
1995
Country
Singapore
Website
www.shijigroup.com/daylight-pms
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
