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Description
Amadeus' Guest Management System (GMS) serves as an all-encompassing platform that enables hotels to foster guest loyalty and encourage repeat visits via tailored communication and data-informed marketing automation strategies. This system includes a variety of features such as focused email marketing campaigns, management of guest profiles, and essential transactional communications, allowing hotels to connect with guests effectively at every stage of their experience. Additionally, GMS offers robust business intelligence reporting, an upgrade engine for room and package enhancements, as well as automated workflows designed to improve operational efficiency. By leveraging this innovative system, hotels can significantly enhance guest engagement, increase satisfaction levels, and elevate revenue through various upselling opportunities, ultimately leading to a more successful business model. Furthermore, the implementation of GMS can transform the way hotels interact with their clientele, ensuring a more personalized and rewarding experience for guests.
Description
This approach facilitates highly targeted and segmented marketing, ensuring that your promotional efforts achieve optimal outcomes. At Arcovo Hotel Loyalty, we assist you in pinpointing your most valuable customers, employing effective strategies to retain them, and enhancing their overall value. Our distinctive platform is designed specifically for hotels and hotel chains, enabling seamless management of these processes. With our Automatic Marketing feature, you can easily establish pre-defined marketing messages and offers tailored for your customer database. This functionality triggers personalized promotions and rewards for your clientele. As a market leader in hotel loyalty programs, we have meticulously addressed all aspects of mobile and web capabilities. Moreover, alongside our hotel loyalty software, we also offer your establishment a custom-branded hotel loyalty app, further enhancing your engagement with guests. This comprehensive solution ensures your hotel stands out in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
React Mobile
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/guest-management-system/
Vendor Details
Company Name
Arcovo Systems
Founded
2012
Country
Ireland
Website
arcovohotelloyalty.com/our-hotel-loyalty-solution/
Product Features
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
No