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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Guest Tracker Software has a variety of features that will help you manage your campgrounds, RV parks, lodges, state or province parks, marinas, and other facilities in the most efficient way possible.
Product Features: Reservation & activity chart, Online Campground Booking Engine and Payment Processing Solution, Online Travel Agent, Online Travel Agent (OTA), Booking Software. Point of sale, Guest Tracker Cloud.
To assist guests with their reservations, our campground reservation system uses a well-designed and functional unit chart. Guests can choose to book campsites, RV lots or marina slips.
You can also book guests over the phone, from their home computer or on their mobile device. You can create camp packages, day rates, seasonal rates and more with the easy-to-use system. It's easy to provide a quote for potential campers. Applications: Campgrounds RV Parks State & Provincial Parks Lodge & Marina
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Callture
Microsoft Word
QuickBooks Online
Wave RMS
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
$750 one-time fee
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
TCS Systems Inc.
Founded
1986
Country
United States
Website
www.guesttracker.com
Product Features
Product Features
Camp Management
Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management
Campground Management
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management