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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Easy reservation management software to manage RV parks and campgrounds. Firefly makes it easy for you to accept online reservations. It also automates tasks such as collecting payments and sending emails. Accept new reservations 24 hours a day. To take your guests to the reservation portal, simply add a button on your website. You don't have to do anything except show them the availability and let them make a reservation. The reservation portal allows guests to make long-term reservations without having to call the office. Each month, charges are added and payments can be processed automatically. Guests are notified about any pending charges and payments automatically. This means that you will have to do less work. The interactive map will allow guests to select the spot they desire. Guests can add spaces to their cart or view the availability calendar for an occupied space to adjust their reservation dates if they really need a spot.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Stripe
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
$29 per month
Monthly plans and reservation fee plans available - you choose!
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Aerocode Software LLC
Founded
2012
Country
United States
Website
fireflyreservations.com
Product Features
Product Features
Campground Management
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing