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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Book4Time stands out as a premier provider of cloud-based spa, wellness, and leisure activity management software for hotels and resorts, boasting over 50 integrations with hotel systems such as Opera PMS, Infor HMS, and Agilysys. Our centralized booking platform allows guests to effortlessly schedule appointments through both online and mobile channels, enabling you to monitor everything in one convenient location. We offer a variety of tools designed to enhance the guest experience and boost revenue, including loyalty programs, referral rewards, gift cards, and spa packages. Additionally, our robust POS system integrates smoothly with your chosen payment processor, or you can simplify operations with our fully compliant Book4Time Payments solution. By managing guest profiles, purchases, and interactions across all locations, you can tailor each experience to increase guest satisfaction and foster loyalty over time. Ultimately, our innovative solutions not only streamline your business operations but also ensure that every visitor enjoys a memorable stay.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Demandforce
Hapi
Hudini
Indent
OKKAMI
Yellow Dog Inventory
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Book4Time
Founded
2004
Country
Canada
Website
www.book4time.com
Product Features
Product Features
Medical Spa
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Salon
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Spa
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)