Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alotten Score is a cloud-based HR SaaS platform that evaluates the overall health, risks, and potential within an organization's human resources, empowering leaders to make informed decisions that enhance business performance. This platform gauges HR maturity across various fields, identifies compliance risks alongside prioritized action items, and produces comprehensive roadmaps that align HR strategies with business objectives and revenue-boosting initiatives, thereby providing a consolidated score and insights tailored for executives to aid in investment choices and ROI assessments. Starting with an in-depth analysis of existing HR capabilities, it pinpoints areas of HR Debt that may impede growth while facilitating strategic planning by highlighting opportunities and steps for risk mitigation, all presented through user-friendly dashboards and actionable plans that clarify initial focus areas for stakeholders. Additionally, Alotten integrates its software with professional consulting services and expert guidance to assist organizations in interpreting their results and adopting best practices, ensuring a holistic approach to HR management. Ultimately, this combination of technology and expertise positions organizations to thrive in an increasingly complex business environment.
Description
Quala extracts qualitative data from various sources, including emails, phone calls, and CRM notes, to measure customer sentiments and team feedback. This process yields valuable insights that shape product development and enhance customer experience initiatives. Additionally, these insights can initiate workflows designed to improve customer service, increase retention, and facilitate upselling opportunities for each individual client. What sets Quala apart is its ability to track customer feedback, team observations, and user behavior within your product seamlessly. With integrations to leading systems and a robust API, all contact, conversation, and product information is centralized for easier access. Our Assessments structure the input from frontline staff, making it easier to act upon. By analyzing frontline data, Quala identifies feature requests, common issues, and other critical factors that guide product strategy and customer engagement tactics. This collection of frontline information also contributes to the development of health scores and other key performance indicators, empowering teams to make well-informed decisions about customer interactions. In doing so, Quala ensures that businesses can respond effectively to evolving customer needs and preferences.
API Access
Has API
API Access
Has API
Integrations
Airtable
Freshdesk
Gong
Google
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft 365
Salesforce
Integrations
Airtable
Freshdesk
Gong
Google
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft 365
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alotten
Founded
2022
Country
United States
Website
www.alotten.com
Vendor Details
Company Name
Quala
Founded
2018
Country
United States
Website
www.quala.io
Product Features
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback