Compare Allworx Verge vs. VergeSense

With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.

Let data steer your decisions. The VergeSense analytics platform equips workplace leaders with the ability to evaluate every facet of their office environment. By leveraging this platform, you can make strategic choices that enhance the employee experience while cutting down on real estate expenses. This innovative workplace analytics tool utilizes advanced deep-learning sensors. VergeSense's analytics track the number of individuals in various office locations, providing insights into the usage and occupancy of buildings, specific floors, seating arrangements, conference rooms, and even individual desks. The occupancy metrics from last year are no longer applicable to the current workplace dynamics. Prepare your office with the necessary data to create the most efficient and secure atmosphere for your team. You can find answers to key questions such as: How many employees are visiting the office? What is their frequency and preferred days? Which spaces are utilized and during which times? Which desks are actively being used, and which ones could be made available for reassignment? By understanding these patterns, you can optimize your workspace for better productivity.