Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.
Description
In the digital age, staying connected is more than just making a call. Verge's Business VoIP Phone Systems are feature-rich and offer the flexibility of On-Premises deployment or Verge Dedicated private Cloud. Our VoIP solutions are designed to meet your specific business needs and budget. They not only offer a lower cost of ownership, but also bring the rich features of modern phone systems to the heart of your operations.
Verge's Unified Communication Solutions offer a robust suite of solutions designed to streamline collaboration while driving productivity. We enable your team to collaborate and connect from anywhere at any time by integrating voice, data, video and mobile applications onto a single, cohesive platform. Our tailored solutions will keep your business ahead of the competition, fostering innovation and increasing customer engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Coeo
Yes
DIDforSale
Yes
Highrise
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Oreka TR
Yes
SIP.US
Yes
Salesforce
Yes
Skype
Yes
Zendesk
Yes
Integrations
Coeo
No
DIDforSale
No
Highrise
No
Microsoft 365
No
Microsoft Outlook
No
Oreka TR
No
SIP.US
No
Salesforce
No
Skype
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Allworx
Founded
1998
Country
United States
Website
www.allworx.com/ip-phones
Vendor Details
Company Name
Verge Network Solutions
Founded
2002
Country
United States
Website
www.vergenetwork.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
Yes
Call Recording
No
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No