Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.

Description

Experience a comprehensive cloud-based phone service tailored for businesses with Webex Calling, which allows you to make and receive calls seamlessly on any device from virtually anywhere, eliminating the complexities of traditional phone systems. This service is designed to support the growth of your business by enabling you to take calls using your business phone number while accessing an extensive array of robust cloud calling features. Say goodbye to the expenses associated with physical phone systems; instead, effortlessly manage all your services, users, and security from a centralized platform. Webex Calling prioritizes security as a fundamental component, ensuring protection without the need for constant updates. Enjoy the flexibility of making calls using extension numbers, direct inward dialing (DID) numbers, email-style directory URIs, or directory-based dialing. With features such as shared lines, hunt groups, call waiting, hold/resume options, call pickup, forwarding, do not disturb, and transfer capabilities, you’ll never miss a critical call. This innovative approach to communication not only enhances efficiency but also empowers teams to stay connected no matter where they are.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Box No 
Calero No 
Cisco Webex No 
Coeo Yes 
Expo XT UC Analytics No 
Google Drive No 
Highrise Yes 
MOS Chorus No 
MiaRec No 
Microsoft Teams No 
Oreka TR Yes 
SIP.US Yes 
Skype Yes 
Teamstack No 
Trello No 
VoIP Detective No 
Zendesk Yes 

Integrations

Salesforce Yes 
Box Yes 
Calero Yes 
Cisco Webex Yes 
Coeo No 
Expo XT UC Analytics Yes 
Google Drive Yes 
Highrise No 
MOS Chorus Yes 
MiaRec Yes 
Microsoft Teams Yes 
Oreka TR No 
SIP.US No 
Skype No 
Teamstack Yes 
Trello Yes 
VoIP Detective Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Allworx

Founded

1998

Country

United States

Website

www.allworx.com/ip-phones

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.webex.com/suite/enterprise-cloud-calling.html

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring Yes 
Call Recording No 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives

Verizon One Talk Reviews

Verizon One Talk

Verizon Business
Verge3D Reviews

Verge3D

Soft8Soft
Spoke Phone Reviews

Spoke Phone

Spoke Network