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Description
Enhance your marketing initiatives and deepen your understanding of customers by integrating feedback data into your CRM system. With real-time analytics, you can capitalize on positive responses while also addressing the concerns of dissatisfied customers. Strive to connect with every customer based on their feedback. Our advanced AI evaluates each piece of feedback instantly to deliver tailored responses according to the customer's sentiments and levels of satisfaction. Harness the potential of your advocates while proactively responding to your critics to address their concerns. By ensuring that customers receive timely answers to their inquiries, you can significantly improve their overall experience. Additionally, this approach leads to cost savings by reducing departmental expenditures, presenting a highly efficient solution that can yield an impressive 600% return on investment. Ultimately, this strategy not only elevates customer satisfaction but also drives business growth.
Description
NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Airtable
Asana
Basecamp
Constant Contact Lead Gen & CRM
Datadog
Freshsuccess
Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Airtable
Asana
Basecamp
Constant Contact Lead Gen & CRM
Datadog
Freshsuccess
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AlloBrain
Founded
2020
Country
France
Website
www.allobrain.com/alloreview
Vendor Details
Company Name
Retently
Founded
2015
Country
United States
Website
www.retently.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management