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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Description

Enhance your communication with guests through better.guest before, during, and after their stay at your hotel. Elevate your service quality using our software solution, which simultaneously eases the workload for your staff with a digital guest directory tailored for your establishment. Explore the benefits of this digital solution now and witness how effortless digitization can truly be. With a single click, everything remains consistent across various devices, including tablets, TVs, smartphones, laptops, and info displays. The intelligent software solution for the digital guest directory is adaptable to multiple output mediums and is entirely hardware-independent. By simply pressing a button, you can refresh your content and offers effortlessly. It's easy to generate new material, manage promotional plans, or showcase your hotel's services. The cutting-edge better.guest software can be conveniently managed from anywhere, at any time, without requiring any programming skills or familiarity with WordPress. This means a more streamlined operation and a significantly enhanced experience for your guests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
LINE
WeChat
WhatsApp
better.hotel

Integrations

Facebook Messenger
LINE
WeChat
WhatsApp
better.hotel

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alliants

Founded

2009

Country

United Kingdom

Website

www.alliants.com

Vendor Details

Company Name

better.guest

Country

Germany

Website

betterspace360.com/en/better-guest/

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