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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Merge compset analytics with consumer-driven metrics alongside your performance objectives to establish rates that reflect the distinctiveness of independent hotels. As an owner or operator of such a property, your mission is to deliver an unforgettable experience that stands apart from the ordinary. You design inviting guest rooms, create welcoming lobbies, and foster a fresh atmosphere that chain hotels simply cannot replicate. Innskeeper was developed specifically to support you in maintaining that exceptional guest experience while also capitalizing on revenue potential. Your independent hotel provides a one-of-a-kind journey for your guests, and Innskeeper’s Rate Recommendation Tool is tailored to offer specialized insights just for you. This tool considers your unique business aims, the current pricing of your competitors, and the inherent value of your one-of-a-kind property, ensuring you find the right balance between guest satisfaction and profitability. With Innskeeper, you can confidently navigate the pricing landscape while focusing on what you do best: creating memorable experiences for your visitors.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
LINE
WeChat
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
Innskeeper Hotel Software
Country
United States
Website
innskeeper.com
Product Features
Product Features
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning