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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
For-Sight is a comprehensive Hotel CRM & Marketing Platform that empowers hoteliers to drive bookings, boost revenue, and
grow guest loyalty. By seamlessly integrating with various hotel technology systems, For-Sight consolidates guest data from
multiple sources, offering valuable insights into guest behaviour. This enables you to make informed, data-driven decisions.
Gain a deeper understanding of your guests with For-Sight and use this knowledge to deliver delightful experiences. Create
personalised marketing campaigns using advanced customer segmentation, on-brand emails, and SMS. Automate impactful
communications at key touchpoints and measure success with detailed reporting.
With For-Sight, you don’t just buy our platform and get left to figure things out on your own. We provide you with personalised
onboarding, ongoing support, and a Managed Service. This unique service is invaluable when you’re short on time and need to
delegate your CRM activities.
API Access
Has API
No
API Access
Has API
No
Integrations
Concept Business Intelligence
No
Facebook Messenger
Yes
GuestRevu
No
HotelKey
No
Infrasys POS
Yes
LINE
Yes
Maestro PMS
No
Mews
No
Net Affinity Booking Engine
No
Oracle Cloud Infrastructure
No
Integrations
Concept Business Intelligence
Yes
Facebook Messenger
No
GuestRevu
Yes
HotelKey
Yes
Infrasys POS
No
LINE
No
Maestro PMS
Yes
Mews
Yes
Net Affinity Booking Engine
Yes
Oracle Cloud Infrastructure
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Price is unique to each property
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
For-Sight
Founded
2007
Country
United Kingdom
Website
for-sight.com
