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Average Ratings 0 Ratings
Description
Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.
Description
Ziptility enables water and wastewater utilities to enhance efficiency and reduce costs through user-friendly applications that require minimal setup and maintenance. With Ziptility, capturing, organizing, and analyzing field data has never been simpler, allowing for better daily operations and informed long-term decisions. Users can establish maintenance schedules tailored to specific assets and implement preventive maintenance tasks seamlessly. By visualizing asset conditions and identifying problem areas, utilities can uncover hidden challenges. The platform promotes transparency and accountability in every task with enforceable operating procedures. Reaction times are improved as asset locations and maintenance records are readily accessible. Work assignments can be dispatched remotely, eliminating the need for unnecessary office visits. Users can create prioritized task lists and view assignments on an interactive map. Additionally, a practical succession plan can be developed for new leadership, ensuring a smooth transition. Lastly, utilities can devise and execute a capital improvement program independently, without relying on contractors for assistance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
United Systems & Software
Founded
1977
Country
United States
Website
www.united-systems.com
Vendor Details
Company Name
Ziptility
Founded
2018
Country
United States
Website
www.ziptility.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management