Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.

Description

GovPath is a public-sector technology company that provides software solutions and services for state and local government agencies. Its offerings are designed to modernize operations, unify disconnected systems, and make government services easier for both employees and residents to use. GovPath supports workflows across permitting, licensing, inspections, billing, back-office administration, and other operational areas. The company provides both purpose-built products and tailored professional services, allowing agencies to address specific modernization needs without relying on a single approach. GovPath also partners with technology vendors such as Oracle, Clariti, Accela, Infor, and Avolve to support implementations and integrations across government environments. Its solutions aim to reduce manual processes, improve information flow, and help agencies deliver services more efficiently. The company works with cities, counties, and other public-sector organizations on initiatives intended to improve access, service delivery, and operational consistency. GovPath places an emphasis on data security and states that it works exclusively with SOC 2-compliant technology partners and providers. GovPath is intended for government IT teams, department leaders, permitting and licensing teams, and public administrators seeking modern technology and implementation support for state and local government operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

e-PlanREVIEW

Integrations

e-PlanREVIEW

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

United Systems & Software

Founded

1977

Country

United States

Website

www.united-systems.com

Vendor Details

Company Name

GovPath

Founded

2004

Country

United States

Website

www.govpath.tech/

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Alternatives

Alternatives

Orbit CMB Reviews

Orbit CMB

Central Service Association
Brook Reviews

Brook

Inkey Solutions
CUBIC Reviews

CUBIC

FREY Municipal Software
Edmunds Utility Billing Reviews

Edmunds Utility Billing

Edmunds GovTech
IMS Utility Billing Reviews

IMS Utility Billing

Information Management Services
Alliance Windows Suite Reviews

Alliance Windows Suite

United Systems & Software