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Description
Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.
Description
GovPath is a public-sector technology company that provides software solutions and services for state and local government agencies. Its offerings are designed to modernize operations, unify disconnected systems, and make government services easier for both employees and residents to use. GovPath supports workflows across permitting, licensing, inspections, billing, back-office administration, and other operational areas. The company provides both purpose-built products and tailored professional services, allowing agencies to address specific modernization needs without relying on a single approach. GovPath also partners with technology vendors such as Oracle, Clariti, Accela, Infor, and Avolve to support implementations and integrations across government environments. Its solutions aim to reduce manual processes, improve information flow, and help agencies deliver services more efficiently. The company works with cities, counties, and other public-sector organizations on initiatives intended to improve access, service delivery, and operational consistency. GovPath places an emphasis on data security and states that it works exclusively with SOC 2-compliant technology partners and providers. GovPath is intended for government IT teams, department leaders, permitting and licensing teams, and public administrators seeking modern technology and implementation support for state and local government operations.
API Access
Has API
API Access
Has API
Integrations
e-PlanREVIEW
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
United Systems & Software
Founded
1977
Country
United States
Website
www.united-systems.com
Vendor Details
Company Name
GovPath
Founded
2004
Country
United States
Website
www.govpath.tech/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management