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Description
Reputation Management Software Tailored for Every Business. Equip yourself with all the tools necessary to generate, oversee, and handle your online reviews effectively. Leverage customer feedback to outpace your rivals. Whether you operate one location, ten, or even ten thousand, manage and promote new reviews seamlessly from a single dashboard. How does it function? Initiate a text message from the Allfound dashboard or have customers scan a QR Code for easy access. Customers share their opinions by selecting their preferred platform, which may include Google, Facebook, TripAdvisor, and more. Take control of your brand's online reputation with a comprehensive view of analytics and communication across all brand profiles. Enhance your local visibility; maintaining a robust collection of recent reviews will elevate your presence in local search results, ensuring new prospects discover and choose you first. Establishing trust is crucial, as a significant 84% of consumers report that online reviews influence their purchasing decisions. Foster that trust even before engagement begins, thereby enhancing your overall financial impact and boosting customer loyalty in the long run.
Description
SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Business Profile
Tripadvisor
Yelp
Angi
Google
Healthgrades
Housecall Pro
HubSpot CRM
Instagram
Integrations
Facebook
Google Business Profile
Tripadvisor
Yelp
Angi
Google
Healthgrades
Housecall Pro
HubSpot CRM
Instagram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Allfound
Country
Poland
Website
allfound.io
Vendor Details
Company Name
SurgePoint
Website
www.thesurgepoint.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label