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support

Description

Effortlessly oversee individual, mass, and automated chat interactions across various platforms. In just the past day, a staggering 141 billion messages have been exchanged globally through social messaging applications, online chat interfaces, and SMS. As time progresses, consumers are increasingly inclined to expect businesses to provide instant messaging options for engagement. Whether through an automated chatbot, mass notifications, or personal dialogues with your team, Alive5 ensures a captivating and user-friendly messaging environment for your audience. This messaging platform empowers your team to communicate seamlessly via text and chat from both their laptops and smartphones. » Handle either a single primary phone number or various direct lines. » Dispatch individual messages or bulk texts to a collection of contacts. » Works well with both toll-free and local phone numbers. » Tailor responses to each visitor’s feedback. » More efficient than traditional forms for generating leads. » Easily transfer requests to your human representatives for further assistance.

Description

Salesmsg offers an intuitive dashboard that allows users to send, receive, and oversee text messaging interactions, whether from a computer or mobile device. With two-way texting, businesses can connect with their customers more swiftly and efficiently. This platform enables communication through text, catering to the preferences of both leads and existing clients. Salesmsg allows you to either activate texting on your current landline or provides a new number for your needs. You can customize your inbox setup, whether you want individual inboxes for each sales representative or a collective inbox for your support team to collaboratively handle conversations. Additionally, if you aim to reach out to a large group, you can effortlessly dispatch a mass text message. In just moments, you can send a tailored SMS or MMS, upload your contact list, and either schedule your message or send it immediately. Moreover, you can monitor engagement through tracking clicks and conversions, providing insights into message effectiveness and performance. This comprehensive approach ensures that every communication is streamlined and effective, enhancing your overall customer engagement strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign No 
Adobe Marketo Engage No 
Aircall No 
Axis LMS No 
Easyflow No 
Gravity Forms No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
HubSpot Sales Hub No 
Keap No 
Motileo No 
Pipedrive No 
Woodpecker No 
Zapier No 
leadpops No 

Integrations

ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Aircall Yes 
Axis LMS Yes 
Easyflow Yes 
Gravity Forms Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
HubSpot Sales Hub Yes 
Keap Yes 
Motileo Yes 
Pipedrive Yes 
Woodpecker Yes 
Zapier Yes 
leadpops Yes 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alive Technologies

Founded

2005

Country

United States

Website

www.alive5.com

Vendor Details

Company Name

Salesmsg

Founded

2017

Country

United States

Website

Salesmsg.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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