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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Algonomy Campaign is an omnichannel campaign and customer journey orchestration platform built for marketers.

Description

Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance. Our clients most-used features: Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time. Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point. Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome. Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Algonomy Yes 
Algonomy Discover Yes 
Algonomy Engage Yes 
Algonomy Find Yes 
Algonomy Real-time Customer Data Platform Yes 
Algonomy Recommend Yes 
Algonomy Social Proof Messaging Yes 
DeepRecs Yes 

Integrations

Algonomy No 
Algonomy Discover No 
Algonomy Engage No 
Algonomy Find No 
Algonomy Real-time Customer Data Platform No 
Algonomy Recommend No 
Algonomy Social Proof Messaging No 
DeepRecs No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Algonomy

Founded

2020

Country

United States

Website

algonomy.com/omnichannel-personalization/customer-journey-and-campaign-orchestration/

Vendor Details

Company Name

The Modular Analytics Company

Founded

2018

Country

United Kingdom

Website

www.tmac.ai/solutions/customer-journey-orchestration

Product Features

Product Features

Sales Coaching

Assessments No 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording No 
Gamification No 
Goal Setting / Tracking No 
Learning Plans No 
Onboarding No 
Performance Metrics No 

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