Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Algonomy Campaign is an omnichannel campaign and customer journey orchestration platform built for marketers.
Description
Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.
Our clients most-used features:
Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.
Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.
Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.
Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.
API Access
Has API
No
API Access
Has API
No
Integrations
Algonomy
Yes
Algonomy Discover
Yes
Algonomy Engage
Yes
Algonomy Find
Yes
Algonomy Real-time Customer Data Platform
Yes
Algonomy Recommend
Yes
Algonomy Social Proof Messaging
Yes
DeepRecs
Yes
Integrations
Algonomy
No
Algonomy Discover
No
Algonomy Engage
No
Algonomy Find
No
Algonomy Real-time Customer Data Platform
No
Algonomy Recommend
No
Algonomy Social Proof Messaging
No
DeepRecs
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Algonomy
Founded
2020
Country
United States
Website
algonomy.com/omnichannel-personalization/customer-journey-and-campaign-orchestration/
Vendor Details
Company Name
The Modular Analytics Company
Founded
2018
Country
United Kingdom
Website
www.tmac.ai/solutions/customer-journey-orchestration
Product Features
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No