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Description
Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.
Description
GestorMSP is an all-encompassing platform for Remote Monitoring & Management (RMM) and IT Service Management (ITSM), specifically designed for Managed Service Providers (MSPs) as well as corporate IT departments. With a unified dashboard, users can oversee and control their clients’ entire IT ecosystem, including Windows, Linux, and macOS devices, servers, virtual machines (such as Hyper-V and Proxmox), Docker and Kubernetes containers, and network devices through SNMP.
Among its standout features are:
- Real-time monitoring with customizable alerts and structured monitoring profiles
- Integrated remote access capabilities (native RDP using WebRTC/P2P) that ensure minimal latency
- Automated management of patches and over-the-air (OTA) updates
- Comprehensive endpoint antivirus and security measures, complemented by a Security Center dedicated to vulnerability and compliance oversight
- Automation of scripts and the capability for bulk software deployment
- An extensive ITSM module encompassing tickets, SLAs, CMDB, approval processes, a knowledge base, and workflow automation
- Seamless integration with Active Directory, Microsoft 365/Entra ID, and backup solutions like Veeam
- A robust multi-tenancy structure that allows it to scale efficiently from small-scale operations to environments managing millions of devices, making it a versatile choice for IT management.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Active Directory
Invarosoft
Malwarebytes
Microsoft 365
Microsoft Entra ID
Integrations
Active Directory
Invarosoft
Malwarebytes
Microsoft 365
Microsoft Entra ID
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$49.90/month
Native Integrated Remote Access — No Third-Party Tools
100% built-in remote access, fully integrated into GestorMSP — unlike competitors that rely on third-party remote tools
GestorMSP Connect App (proprietary remote access application)
RD Web — remote desktop straight from the browser
Integrated SSH
Remote CMD and PowerShell directly from the dashboard
Secure sessions with role-based access control (RBAC)
Monitoring & Alerts
Real-time endpoint monitoring (servers, workstations, laptops)
CPU, memory, and disk metrics with history and uptime
Real-time alerts by severity (critical / warning / info) with configurable thresholds
Alert acknowledgement and resolution
Live dashboard with auto-refresh
Patch & Software Management
Patch management (detection, severity, and bulk installation)
Installed-software inventory
Remote software deployment and installation
Automation
Reusable scripts (PowerShell, Bash, and Python)
Scheduled and on-demand execution
Bulk operations (restart, shutdown, update, backup, scan)
Inventory & Assets
Hardware and IT asset inventory
Organization by device type, status, and advanced filters
Multi-tenant management (all clients in a single panel)
Basic Security
On-demand endpoint security scan
Per-device security score
Reporting & Access
Device, performance, and alert reports with export
Responsive web interface (access from a mobile browser)
OPTIONAL ADD-ON MODULES (sold separately — NOT included in RMM)
ITSM
PSA
CRM
AI Module (predictive analytics, anomaly detection, automated suggestions, predictive maintenance)
Network Module (network discovery, topology, SNMP/IP monitoring)
100% built-in remote access, fully integrated into GestorMSP — unlike competitors that rely on third-party remote tools
GestorMSP Connect App (proprietary remote access application)
RD Web — remote desktop straight from the browser
Integrated SSH
Remote CMD and PowerShell directly from the dashboard
Secure sessions with role-based access control (RBAC)
Monitoring & Alerts
Real-time endpoint monitoring (servers, workstations, laptops)
CPU, memory, and disk metrics with history and uptime
Real-time alerts by severity (critical / warning / info) with configurable thresholds
Alert acknowledgement and resolution
Live dashboard with auto-refresh
Patch & Software Management
Patch management (detection, severity, and bulk installation)
Installed-software inventory
Remote software deployment and installation
Automation
Reusable scripts (PowerShell, Bash, and Python)
Scheduled and on-demand execution
Bulk operations (restart, shutdown, update, backup, scan)
Inventory & Assets
Hardware and IT asset inventory
Organization by device type, status, and advanced filters
Multi-tenant management (all clients in a single panel)
Basic Security
On-demand endpoint security scan
Per-device security score
Reporting & Access
Device, performance, and alert reports with export
Responsive web interface (access from a mobile browser)
OPTIONAL ADD-ON MODULES (sold separately — NOT included in RMM)
ITSM
PSA
CRM
AI Module (predictive analytics, anomaly detection, automated suggestions, predictive maintenance)
Network Module (network discovery, topology, SNMP/IP monitoring)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Invarosoft
Founded
2017
Country
United States
Website
www.invarosoft.com/alertcentric/
Vendor Details
Company Name
GestorMSP
Founded
2026
Country
Brazil
Website
gestormsp.com.br
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
