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features
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support

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Write a Review

Description

Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.

Description

With Rupert's no-code custom alerts, you can easily discover actionable insights, anomalies, or exceptions that matter to you and send them straight to Slack. Take advantage of your data warehouse or BI dashboards by utilizing Rupert's adaptable, no-code monitoring and alerting solutions. In just a few minutes, you can establish monitoring for any metric or event that interests you. By employing dynamic thresholds, you can combine various rules to create more impactful alerts tailored to your needs. Furthermore, you can refine alerts by using breakdowns and filters to achieve the desired level of detail or data segmentation. Select from a variety of options such as period-over-period comparisons, moving averages, anomaly detection, and more from our extensive no-code trigger library. Recipients will receive complete context on alerts, as you can easily include additional data from your warehouse alongside the monitored metric or event. You also have the capability to embed programmable action buttons within alerts, allowing you to create custom URLs or utilize native integrations with platforms like Jira and Salesforce. This comprehensive approach ensures that your alerts are not only informative but also actionable, driving better decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift No 
Google Cloud BigQuery No 
Jira No 
Looker No 
PostgreSQL No 
SQL No 
Salesforce No 
Slack No 
Snowflake No 
Tableau No 

Integrations

Amazon Redshift Yes 
Google Cloud BigQuery Yes 
Jira Yes 
Looker Yes 
PostgreSQL Yes 
SQL Yes 
Salesforce Yes 
Slack Yes 
Snowflake Yes 
Tableau Yes 

Pricing Details

$10 per user, one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$199 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Softlist

Founded

2004

Country

Poland

Website

alertcatcher.com

Vendor Details

Company Name

Rupert

Country

United States

Website

www.hirupert.co

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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