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Average Ratings 0 Ratings
Description
A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.
Description
Introducing the only BSS platform designed for unparalleled agility and rapid deployment.
When speed is essential, our adaptable BSS software configuration evolves to foster growth throughout your organization.
Seamlessly integrate operations across the entire enterprise and hasten your market entry. CompaxDigital caters to B2C, B2B, and wholesale clients with a cutting-edge, forward-thinking BSS solution.
A centralized and user-friendly product information system not only enhances your customers' understanding of your offerings but also establishes a comprehensive reference point across all business divisions. You can make swift updates without the need for coding or extensive development, allowing for quick additions, modifications, or phase-outs of your products.
Engage with your customers effectively without the burden of lengthy development cycles, ensuring a cohesive customer experience. With accessible information at their fingertips, users can better assist customers, leading to enhanced service quality, lower support expenses, and increased customer loyalty. Additionally, this efficiency creates a more responsive environment that can rapidly adapt to changing market demands.
API Access
Has API
API Access
Has API
Integrations
Casa Systems
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alepo Technologies
Founded
2004
Country
United States
Website
www.alepo.com/products-services/digital-business-support-system-bss/
Vendor Details
Company Name
CompaxDigital
Founded
1994
Country
Austria
Website
compaxdigital.com
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP