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Description
Lumi offers groundbreaking interaction capabilities with unstructured data, enhancing your organization’s potential for growth. This conversational module is designed atop our foundational AI model, “Luminous,” enabling seamless connectivity to your data and information. Once connected, you're all set to engage in meaningful dialogue! By utilizing our Lumi module, you can develop or implement a conversational agent that allows for instant interaction with your data. Notably, Lumi does not learn from your data, which ensures privacy and security. Additionally, it can embody various character traits to adapt to the diverse language styles of customers. Whether you ask a question in German or any other language, the underlying dataset's language becomes irrelevant. This means reaching a wider audience, regardless of their grammar or spelling mistakes. Trust in the sources from which Lumi derives its answers while benefiting from our knowledge worker modules, which provide enhanced access to and management of unstructured data. This capability enables the creation of digital tools and products that contribute to your value generation. Ultimately, Lumi is not just a tool; it is a transformative solution that empowers organizations to leverage their data more effectively than ever before.
Description
Webio are specialists at conversational AI for customer engagement.
Webio takes the hassle out of connecting with customers. Our conversational AI acts as the 'central intelligence center' and manages all elements of customer conversations.
Customers can connect in their channels at-will and connect with live agents without losing context. It doesn't matter if customers stick to one channel or switch channels during the conversation. Webio can handle everything.
Webio is intuitive. Our conversational AI platform uses machine learning, natural language understanding, and AI to identify customer intents and drive successful outcomes. Webio AI chatbots automate low-value interactions, allowing live agents to focus on high-value conversations and increasing productivity. It's loved by customers, agents, and the business.
API Access
Has API
API Access
Has API
Pricing Details
€1 per 5 credits
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aleph Alpha
Country
Germany
Website
www.aleph-alpha.com
Vendor Details
Company Name
Webio
Founded
2016
Country
Ireland
Website
www.webio.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management