Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alcméon’s innovative cloud technology allows businesses to leverage popular messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as dynamic channels for customer service, marketing, and conversational commerce. It integrates seamlessly with leading social media and messaging APIs, including Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, with a commitment to rapidly adopting new features by collaborating directly with their technical teams. Furthermore, Alcméon’s back office is designed for effortless connectivity to clients' information systems and CRM platforms such as Salesforce, Oracle, Zendesk, and Efficy, ensuring streamlined operations. Clients benefit from the support of a dedicated customer success manager, along with comprehensive training options both online and offline, as well as exclusive events tailored just for them. This comprehensive approach not only enhances customer engagement but also empowers businesses to stay ahead in the ever-evolving digital landscape.
Description
Our offerings enhance user efficiency by minimizing the time dedicated to emailing and using external communication tools, leading to a notable 29% boost in user retention and elevating the overall value of your application. Empower your users to converse, share documents and files, as well as ask and answer questions seamlessly from any page within your application’s context. You can incorporate a full-screen messaging feature directly into your app, consolidating system messages and notifications into a single interface. This allows users to communicate effortlessly as they navigate, invite external collaborators, and connect with others using your platform. With Maqpie, customers tend to remain active for approximately 30% longer, thereby enhancing engagement. Our messenger page can significantly enhance your product's capabilities, allowing for easy integration, customization, and deployment without the need for extensive development. The larger view is particularly beneficial for users who spend considerable time online and require collaboration with colleagues to complete their tasks efficiently. Ultimately, this leads to a more productive environment and fosters teamwork across your application.
API Access
Has API
API Access
Has API
Integrations
Apple Business Chat
Desktop.com
Facebook
Facebook Messenger
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Rambox
SAP Store
Integrations
Apple Business Chat
Desktop.com
Facebook
Facebook Messenger
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Rambox
SAP Store
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcméon
Founded
2011
Country
France
Website
www.alcmeon.com
Vendor Details
Company Name
Mapqie
Country
Belarus
Website
maqpie.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking