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Description
Alchemist is globally acknowledged as the definitive leader in motion-compensated frame rate standards conversion. Building upon this esteemed reputation, Alchemist Live provides exceptional motion-compensated frame rate conversion that ensures transparent and artifact-free transitions, making it ideal for the seamless global distribution of live media. It operates in two modes: one for single-channel 4K UHD conversions and another for three-channel HD/3G conversions, accommodating a variety of workflows. Alchemist Live is compatible with both SDI workflows and IP applications adhering to SMPTE ST 2110/2022-6 standards, equipped with interfaces for 10/40 GbE or 25/100 GbE connectivity. Notably, it supports advanced IP features like PTP timing in line with SMPTE ST 2059, single stream 4K HD, and SMPTE ST 2110-20 narrow sender. This world-class motion-compensated frame rate conversion technology is finely tuned to deliver exceptional image quality, regardless of the complexity of the source material. Whether dealing with live IP or SDI media streams, it efficiently supports either a single 4K UHD channel or up to three HD/3G channels, ensuring versatility for diverse broadcasting needs.
Description
Our exceptional customer support professionals seamlessly integrate with your business, enhancing your profitability. With the expertise of our payment recovery specialists, you can reclaim lost payments and minimize involuntary churn through various communication methods such as emails, live chats, and outbound calls. Our committed team will oversee your live chat, help desk, social media engagement, and inbound calls, ultimately boosting both your sales figures and customer satisfaction ratings. You will benefit from a dedicated team focused on re-engaging with customers who have bounced, effectively converting them into sales opportunities. Experience the advantage of having a team of customer support agents who are entirely committed to driving profits for your business. Elevate your sales and conversion rates while ensuring customer satisfaction. Additionally, we offer round-the-clock support in any language, ensuring your brand is always accessible. Collaborate with highly-skilled agents tailored to your brand's needs for optimal results. By investing in dedicated support, you not only enhance customer engagement but also build long-lasting relationships that can significantly impact your bottom line.
API Access
Has API
API Access
Has API
Integrations
Aircall
Gorgias
LiveChat
Re:amaze
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grass Valley
Country
Canada
Website
www.grassvalley.com/products/standalone-converters-adapters/alchemist-live/
Vendor Details
Company Name
LTVPlus
Country
United States
Website
www.ltvplus.com