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Description
Alcea IssueTrack is a highly adaptable issue management software that seamlessly integrates into your workflow, enhances team collaboration, fosters accountability, and boosts overall productivity. Ditch your tracking spreadsheets and various disconnected systems in favor of this comprehensive web-based solution. With Alcea IssueTrack, your organization gains a powerful platform that facilitates effective teamwork, elevates productivity levels, and ensures adherence to business processes until issues are fully resolved. The software's workflow rules play a crucial role in advancing and prioritizing reported problems, allowing managers to access essential information for evaluating productivity and allocating resources effectively. You have the ability to customize the appearance of your system and gather data precisely as needed. When an issue is updated, all relevant team members receive timely email notifications about its progress, ensuring everyone stays informed. Additionally, you can set up security configurations to control who has access to view and modify specific information, further enhancing your project management capabilities. This level of customization and oversight ensures that your team remains coordinated and efficient throughout the issue resolution process.
Description
WebIssues is a versatile open-source platform that facilitates issue tracking and enhances team collaboration across multiple operating systems. It enables users to efficiently store, manage, and monitor various issues, complete with detailed attributes, descriptive notes, comments, and file uploads. While its installation and usage are straightforward, the system boasts a wide array of powerful features and extensive customization options. The integrated web client is part of the server setup, which requires PHP version 5.6 or later, along with a database such as MySQL, PostgreSQL, or SQL Server. Additionally, a desktop application is available for Windows, Mac, and Linux users, necessitating WebIssues server version 2.0. For further guidance on installation and utilization, refer to the WebIssues Guide. Should any issues arise, users are encouraged to seek assistance through the Support forum. Ideas for enhancements can be proposed in the Feature requests forum, while bug reports should be submitted via the Issues tracker on GitHub. Furthermore, anyone interested can join the WebIssues Team, contributing to the ongoing development of this collaborative project. Engaging with this community not only fosters skill development but also drives innovation within the platform.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$20.00/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcea Tracking Solutions
Founded
1997
Country
Canada
Website
alceatech.com/issuetrack/
Vendor Details
Company Name
WebIssues
Country
Poland
Website
webissues.mimec.org
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management