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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alcea IssueTrack is a highly adaptable issue management software that seamlessly integrates into your workflow, enhances team collaboration, fosters accountability, and boosts overall productivity. Ditch your tracking spreadsheets and various disconnected systems in favor of this comprehensive web-based solution. With Alcea IssueTrack, your organization gains a powerful platform that facilitates effective teamwork, elevates productivity levels, and ensures adherence to business processes until issues are fully resolved. The software's workflow rules play a crucial role in advancing and prioritizing reported problems, allowing managers to access essential information for evaluating productivity and allocating resources effectively. You have the ability to customize the appearance of your system and gather data precisely as needed. When an issue is updated, all relevant team members receive timely email notifications about its progress, ensuring everyone stays informed. Additionally, you can set up security configurations to control who has access to view and modify specific information, further enhancing your project management capabilities. This level of customization and oversight ensures that your team remains coordinated and efficient throughout the issue resolution process.

Description

Within the task and issue module, you can access commits and version control details. You have the ability to create code snippets and share text or code with your team, supporting over 100 programming languages. Moreover, you can attach an unlimited number of documents, files, and images to each task or issue. All historical data can be reviewed within the same module, enabling you to track who completed a task and when it was deployed to production. Jixee serves as a central communication and task management hub designed to enhance your development team's workflow. Our goal is to allow developers to concentrate on coding rather than managing tasks. We are dedicated to creating an exceptional product that offers a seamless user experience, enabling development teams to thrive. Effective software development is achieved through teams that communicate clearly and efficiently. By connecting your preferred task and communication tools, Jixee streamlines your workflow into a single, intuitive platform. It seamlessly integrates with your current services, allowing you to customize your developer tools to build a workflow that meets your unique needs. This adaptability ensures that your team can optimize their processes and enhance productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CA Flowdock No 

Integrations

CA Flowdock Yes 

Pricing Details

$20.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$19 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alcea Tracking Solutions

Founded

1997

Country

Canada

Website

alceatech.com/issuetrack/

Vendor Details

Company Name

Jixee

Country

United States

Website

jixee.me

Product Features

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

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