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features
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support

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Description

Every day, across 43 different countries, we demonstrate to our clients the importance of collaboration. Case management is inherently a collaborative endeavor. It involves bringing together various elements into a cohesive process through cooperation. This entails evaluating needs, strategizing, organizing, and enabling the provision of support and services. It focuses on fulfilling the requirements of both service providers and those who are in need of those services. Alcea CaseTrack offers a fully customizable solution designed to address all aspects of case management. You can monitor intricate interactions while collaborating with all necessary resources, including documentation and the resulting outcomes. Discover how Alcea CaseTrack can enhance your business's collaborative efforts. This applies to both private and governmental organizations in sectors such as healthcare, auditing, legal, and social services, where the teamwork of individuals—ranging from case workers and managers to clients and respondents—creates a complex landscape to navigate. By fostering effective collaboration, we can transform case management into a more streamlined and efficient process.

Description

eCMS stands out as the preferred modern practice software among legal experts, including attorneys and paralegals, serving both litigation and transactional sectors. Our highly responsive, automation-driven platform delivers user-friendly features that enhance productivity in areas such as case management, practice management and billing, document management, customer relationship management (CRM), integrations, and beyond. Legal professionals from various practice areas and organization types, along with government entities, utilize eCMS for its comprehensive capabilities. Personal injury attorneys particularly appreciate eCMS for its tailored features, which include specialized processes, automated workflows, and a top-tier secure healthcare provider portal that ensures HIPAA-compliant, efficient collaboration with healthcare professionals regarding case details, medical records, and communications. Additionally, eCMS incorporates immigration-specific forms and workflows, making it an invaluable asset for practitioners in that field. This versatility and focus on automation make eCMS a top choice for legal professionals aiming to streamline their practice effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BlueDot No 
Box No 
Braintree No 
Clio No 
Dropbox No 
Gmail No 
Google Calendar No 
Google Drive No 
Google Workspace No 
LawLogix No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Excel No 
Microsoft Exchange No 
Microsoft Office 2021 No 
Microsoft OneDrive No 
Microsoft PowerPoint No 
Microsoft Word No 
Time Matters No 

Integrations

BlueDot Yes 
Box Yes 
Braintree Yes 
Clio Yes 
Dropbox Yes 
Gmail Yes 
Google Calendar Yes 
Google Drive Yes 
Google Workspace Yes 
LawLogix Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Excel Yes 
Microsoft Exchange Yes 
Microsoft Office 2021 Yes 
Microsoft OneDrive Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
Time Matters Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

$55 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alcea Tracking Solutions

Founded

1997

Country

Canada

Website

alceatech.com/case-management/

Vendor Details

Company Name

Cerenade

Country

United States

Website

www.cerenade.com/ecms/

Product Features

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management No 
Discovery Management No 
Docket Management Yes 
Document Management Yes 
Expense Tracking No 
Government No 
Law Firms No 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management Yes 
Treatment Planning No 

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Product Features

Law Practice Management

Billing & Invoicing No 
CRM No 
Calendar Management No 
Client Portal No 
Conflict Management No 
Contract Management No 
Document Management No 
Email Management No 
Legal Case Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes No 
Client Management No 
Communication Tracking No 
Conflict Management No 
Corporations No 
Court Management No 
Discovery Management No 
Docket Management No 
Document Management No 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

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