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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Every day, across 43 different countries, we demonstrate to our clients the importance of collaboration. Case management is inherently a collaborative endeavor. It involves bringing together various elements into a cohesive process through cooperation. This entails evaluating needs, strategizing, organizing, and enabling the provision of support and services. It focuses on fulfilling the requirements of both service providers and those who are in need of those services. Alcea CaseTrack offers a fully customizable solution designed to address all aspects of case management. You can monitor intricate interactions while collaborating with all necessary resources, including documentation and the resulting outcomes. Discover how Alcea CaseTrack can enhance your business's collaborative efforts. This applies to both private and governmental organizations in sectors such as healthcare, auditing, legal, and social services, where the teamwork of individuals—ranging from case workers and managers to clients and respondents—creates a complex landscape to navigate. By fostering effective collaboration, we can transform case management into a more streamlined and efficient process.

Description

Caseworker Connect is designed with your needs in mind, offering support for everything from brief, one-time interactions through helplines or drop-ins, to complex case files that may remain open for extended periods. This platform boasts a comprehensive set of features that allow you to efficiently record and report essential data. With innovative tools like Smart Notes and a wide array of built-in functionalities, Caseworker Connect aims to empower you to provide exceptional service to the client demographics you assist. It ensures that every member of your team can access vital information instantly, utilizing an extensive collection of case lists, action points, and summaries, whether on a PC, laptop, tablet, or smartphone. Furthermore, it fosters the development of meaningful relationships with clients through personalized choices that cater to their preferences, allowing you to track their journey and every interaction with your organization seamlessly. Ultimately, Caseworker Connect serves as a vital resource in enhancing the support you provide, ensuring that your clients receive the tailored attention they deserve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alcea Tracking Solutions

Founded

1997

Country

Canada

Website

alceatech.com/case-management/

Vendor Details

Company Name

Blue Door Software

Country

United Kingdom

Website

www.bluedoorsoftware.co.uk

Product Features

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management No 
Discovery Management No 
Docket Management Yes 
Document Management Yes 
Expense Tracking No 
Government No 
Law Firms No 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management Yes 
Treatment Planning No 

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Product Features

Patient Case Management

Activity Tracking No 
Assessment Notes Yes 
Billing & Invoicing No 
Calendar Management Yes 
Candidate Identification No 
Case List Management Yes 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records Yes 
Referral Management Yes 
Treatment Planning Yes 

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