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Description
Rainbow business communication solutions provide intuitive collaboration tools encompassing voice and video, effectively linking individuals, machines, and workflows. As a robust, enterprise-level cloud communication platform, Rainbow was entirely developed in Europe, with its services hosted in secure data centers worldwide. Depending on your specific requirements, Rainbow can be implemented on-premises, in a hybrid model, or entirely from the cloud. Its open architecture, along with advanced telephony features, facilitates the integration of your existing telephony systems and aligns Rainbow with your business processes and various SaaS applications. Whether your organization requires a comprehensive environment hosted on-site or within a private data center of your choice, or if you prefer a cloud solution that allows you to maintain your current investments while enhancing your existing telephony with collaboration features, Rainbow can accommodate your needs. You can effortlessly create or join audio and video meetings with up to 120 participants, featuring up to 12 concurrent video streams for an engaging experience. Additionally, this versatility makes it an ideal choice for organizations of any size looking to enhance their communication strategies.
Description
Is it true that only OTAs have the capability to manage and interact with their clientele? Our platform offers an extensive customer information system where you can record all pertinent details about your clients, such as contact information, passport and visa data, frequent flyer points, as well as their preferred seats and meal choices. With this comprehensive data at your fingertips, you will consistently stay ahead in ensuring customer satisfaction! Rainbow CTM consolidates all your bookings, whether from GDS or non-GDS sources like hotels, tours, activities, insurance, and more, into a single accessible platform to facilitate seamless follow-ups and successful closures with your clients. Are you exhausted from navigating new suppliers or questioning whether your team is utilizing the appropriate ones? There’s no need for concern; we boast a network of over 2,000 suppliers spanning various categories, including air travel, accommodations, holidays, insurance, and Forex, available worldwide. Additionally, we provide exclusive offers to help you present the best deals to your customers, enhancing your service even further! Ultimately, our goal is to empower your business to thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
Hudini
Kairos Terminal
OmniPCX Enterprise Communication Server
Integrations
Hudini
Kairos Terminal
OmniPCX Enterprise Communication Server
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.88 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/rainbow
Vendor Details
Company Name
Rainbow CTM
Country
India
Website
www.rainbowctm.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
