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Description
ALAN Systems has established itself as a reliable provider of IT services and products within the international marketplace. The companies that form the ALAN Systems group are active in both Poland and Austria. Since our inception in 1999, we have leveraged cutting-edge technologies to develop IT solutions customized to meet our clients' specific requirements. We continuously invest in our workforce to ensure they possess the skills needed to create and enhance modern IT solutions from the ground up. By offering versatility, safety, and reliability, we deliver comprehensive support that helps optimize our customers' business processes. Our services prominently include the design, testing, and implementation of software, along with the integration of information systems tailored for various applications and levels. Additionally, we provide staff training, maintenance of IT systems, and ensure the security of data transmission. This comprehensive service suite empowers our clients to concentrate solely on their primary business operations. Proudly rooted in Poland, our offices are situated in Silesia, specifically in Katowice and Rybnik, where we continue to foster innovation and excellence in the IT sector.
Description
Communicate with customers through the channels that they prefer. It doesn't matter if it's for a room service, concierge or reservation. No message is lost, and the ticketing system will assign the correct team to receive it. The location of the server and the storage of your data are up to date. You can communicate with customers in peace. Your team is often on the move? No problem. Our Android and iOS apps can be downloaded from the official stores to allow your team to respond to any message while on the move.
API Access
Has API
API Access
Has API
Integrations
FLEXIPASS
Facebook
Facebook Messenger
Instagram
Telegram
WhatsApp
Integrations
FLEXIPASS
Facebook
Facebook Messenger
Instagram
Telegram
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alan Systems
Founded
1999
Country
Poland
Website
www.alan-systems.com/en/
Vendor Details
Company Name
chatlyn
Founded
2022
Country
Austria
Website
chatlyn.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
