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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ALAN Systems has established itself as a reliable provider of IT services and products within the international marketplace. The companies that form the ALAN Systems group are active in both Poland and Austria. Since our inception in 1999, we have leveraged cutting-edge technologies to develop IT solutions customized to meet our clients' specific requirements. We continuously invest in our workforce to ensure they possess the skills needed to create and enhance modern IT solutions from the ground up. By offering versatility, safety, and reliability, we deliver comprehensive support that helps optimize our customers' business processes. Our services prominently include the design, testing, and implementation of software, along with the integration of information systems tailored for various applications and levels. Additionally, we provide staff training, maintenance of IT systems, and ensure the security of data transmission. This comprehensive service suite empowers our clients to concentrate solely on their primary business operations. Proudly rooted in Poland, our offices are situated in Silesia, specifically in Katowice and Rybnik, where we continue to foster innovation and excellence in the IT sector.

Description

Leverage the power of tailored communication with customers through their chosen channels. Statflo stands out as the sole enterprise-grade customer engagement platform that is fully compliant and specifically crafted for front-line teams. Our primary focus is to guarantee that robust compliance controls and security protocols are established for customer interactions. With intelligent filtering, your front-line teams can engage in personalized conversations via business text messaging while complying with legal, security, and brand standards. Integrate your favorite applications and tools to access customer data seamlessly within the platform, enabling your customer-facing teams to utilize pertinent information effectively. Utilize real-time data to connect with each customer on an individual basis, facilitating the creation of campaigns and offers that are strategically aligned with every phase of the customer journey. This approach not only enhances customer relationships but also drives greater engagement and loyalty over time.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 No 
Salesforce No 

Integrations

Microsoft Dynamics 365 Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alan Systems

Founded

1999

Country

Poland

Website

www.alan-systems.com/en/

Vendor Details

Company Name

Statflo

Founded

2012

Country

Canada

Website

www.statflo.com

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Product Features

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution Yes 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting Yes 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives