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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.

Description

HuemanAI is an all-in-one AI operating system designed to modernize hotel operations from hiring to guest engagement. It unifies recruitment automation, guest services, and sales intelligence within one connected platform. By integrating with existing hospitality systems, HuemanAI creates a single source of operational truth. The platform forecasts staffing needs based on booking demand, helping hotels avoid overstaffing and service gaps. Its AI Concierge provides instant, multilingual guest support across phone, chat, SMS, and email. The AI Sales Agent actively converts inquiries into bookings and drives upsell revenue in real time. Recruitment automation screens, schedules, and ranks candidates without manual effort. Hotels using HuemanAI significantly reduce reliance on recruitment agencies. The system continuously learns from guest and staffing data to improve performance. HuemanAI enables hospitality teams to operate faster, smarter, and more profitably.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alacer

Founded

2005

Country

United Kingdom

Website

alacer.co.uk

Vendor Details

Company Name

HuemanAI

Founded

2025

Country

United Kingdom

Website

huemanai.io

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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